We recommend you log on to your account once a year to check that all your information is up to date. A quick update could be the difference in reuniting you with a lost pet!

Your information should be updated if you:
  • Move to another address
  • Change your phone number or email address
  • Go on vacation
Or if your:
  • Emergency or alternate contact changes their information
  • Pet’s medical information changes
Three Stray Richmond Cats. No Microchips.
What Happens Next?