About Us

Our Story

Our Mission: Keeping families together.

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) has been protecting animals for more than 120 years. Today, we continue our mission with life-saving programs such as the BC Pet Registry: British Columbia’s only provincial pet ID database.

The BC Pet Registry was created in 2015 with the sole goal of reuniting more lost pets with their people. With over one million pets lost in Canada each year due to a lack of registered identification (ID), the program is more crucial than ever.

By having more pets’ microchips, tattoos, and licenses registered with our provincial pet ID database, we hope to reverse this trend, decreasing the length of stay for missing pets in shelters and increasing the amount of lost pets that are reunited with their families.

Community Partners

We partner with veterinary clinics and shelters across Canada to ensure lost pets are reunited with their families. Pet owners can have their pets microchipped and registered with the BC Pet Registry at any participating veterinary clinic. Learn more about our BC Pet Registry Community.

Contact Us

We are happy to help you protect your pet!

Please use the contact information or contact form below to reach out to our BC Pet Registry team.

Call Centre:

Toll Free: 1-855-622-7722

Monday to Friday: 9:00 a.m. to 5:30 p.m.

Saturday to Sunday: 9:00 a.m. to 5:00 p.m.

After-hours Line:

Toll Free: 1-866-303-5950

After Hours: 5:30pm - 9:00am PST

Please Note: Our after-hours phone line is to assist veterinarians and shelters in getting lost pets identified and reunited with their families. If your phone call is about your account, please contact us during our regular business hours for assistance.

Email

info@bcpetregistry.ca

Contact Form

Provide your contact details and inquiry and we will get back to you as soon as we can. Please note that response time is approximately 1-3 business days. If you need a quick response, please contact our call center at: 1-855-622-7722.